Susan Lin
Senior Business Strategist, 
Made by Many

Susan is a Strategist at Made by Many, a digital innovation consultancy that helps big organisations to design, build and launch new technology products and ventures.

Currently, Susan is a member of the Made by Many team that is building a brand new website for the Victoria & Albert Museum, as well as guiding the museum's transformation to an organisation with in-house digital editorial, design and development capabilities.

Prior to working with Made by Many, Susan was part of Barclays' Global Digital & Design team, launching digital propositions that transformed the banks' offering in a highly regulated and competitive environment.